Press Ganey (Press Ganey Associates LLC) is a leading healthcare experience measurement, data analytics, and insights company headquartered in South Bend, Indiana. Founded in 1985 by medical anthropologist Irwin Press, PhD, and sociologist-statistician Rod Ganey, PhD—both professors at the University of Notre Dame—the company is known for developing and distributing patient satisfaction surveys and improving human experience (HX) in healthcare.
As of January 2017, Press Ganey’s Medical Practice Survey was the most widely used outpatient satisfaction survey in the United States. The company works with more than 10,000 healthcare organizations nationwide, including 50% of all U.S. hospitals, 41,000+ healthcare provider organizations globally, and 85% of health plans in the United States, partnering with them to improve clinical and business outcomes through patient, consumer, and workforce experience insights.
Press Ganey’s AI-powered Human Experience (HX) platform unites and enlivens disparate healthcare data, enabling clients to gather, analyze, visualize, and act on key insights to retain talent, improve access to care, and ensure care journeys are safe, equitable, and patient-centered. The company has been recognized as the industry’s leading partner to healthcare providers and health plans for improving experiences, with healthcare experts working alongside engineers to build AI-powered solutions that put data, insights, and action plans in everyone’s hands.
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